Frequently Asked Questions
Do you have a minimum hire period?
Yes. All of our prices are based on a minimum hire period of seven days. However we can do shorter periods on a last minute booking basis subject to availability; however please bear in mind that the prices on periods of hire for less than seven days are not on a pro-rata basis due to fixed delivery and valeting costs
Do I need a driving licence?
No you don’t need a driving licence to use a Class 2 or Class 3 Mobility Scooter however Class 3 Mobility Scooters should comply with the Highway Code at all times (Directgov, 2011), (DfT, 2011), (BHTA, 2004). For more information please download our Highway Code for Mobility Scooter Users
Do I need insurance?
No insurance is not a legal requirement; however check your home owners insurance policy as most cover this. If not ask for it to be added as this can cost from zero to only a few pounds. Do inform your travel insurer that you intend to hire a scooter as they may include cover for personal accident and personal liability for electric scooter use whilst on holiday. We do recommend that you consider having 3rd party insurance. Please remember the responsibility for the Mobility Scooter remains the responsibility of the hiree at all times during the rental period. Any damage caused through misuse must be paid for by the hiree. We recommend Fish Insurance
What are the classifications of our Mobility Scooters?
Our fleet of rental scooters consist of both Class 2 and Class 3 scooters. Class 2 have a top speed of 4 mph (6 km/h) more ideally suited to pavements and walkways. Whereas the Class 3 scooters have a top speed of 8 mph (12 km/h) and are better suited for longer distances. These have two speed settings; one for pavement use and the other for road use
Do I need to have any experience?
No but if you don’t have experience of driving a mobility scooter please inform us when booking and we will take extra care in making sure you are familiar and confident with all aspects of the operation and limitations of the scooter before we let you go off by yourself
Are there any age restrictions?
No, there is no upper or lower age limit or restrictions, however the responsibility for the safe use of the Mobility Scooter whilst on Hire will remain with the named Hirer. We do not recommend children under the age of 10 are permitted to use the Mobility Scooter and Children under the age of 18 are supervised at all times. A user manual is supplied that we recommend you read before use, also you will be given a full briefing on the operation of your scooter on delivery.
Are there any restrictions on the use of mobility scooters in hotels?
In general the vast majority of Hotels here in Paphos welcome Mobility Scooters and there use within the hotel enviroment, providing extra charging and storage facilities outside of your room, along with more than adequate disabled access within the hotel and its grounds. However some Hotel policies do vary, so we would ask you to confirm with your travel agent or directly with the hotel as to their individual policy to make sure it suits your needs and requirements.
Is your accommodation suitable?
Please confirm with either your Tour Operator or in the case of private accommodation the owner or agent of the property that it is suitable for your individual mobility needs. With regards to Hotels make sure there are sufficient ramps to access all parts of the hotel and its grounds.Will a mobility scooter fit into its lifts ? Is your room accessible and once again suitable for your individual mobility needs ? In the case of private accommodation and you intend to hire a mobility scooter make sure there are no steps into the accommodation which may impede its access.What are the roads and pavements like? Is it easy to get to the local Bars and Restaurants ? If there are single steps we may be able to provide a ramp. Please do not assume your accommodation will meet your requirements. Please make sure holiday is going to be what you want it to be. Don’t be disappointed.
What are the Scooters limitations?
All Mobility Scooters have limitations and have to be driven within the framework for which they were designed.Our Portable scooters are designed to be disasembled and transported in the boot of your car, they are ideal for flat smooth surfaces like pavements,shopping malls and hotels they are not suitable for gradients greater than 7 degrees any uneven, gravelly or sandy surfaces. Our larger 4mph Scooters are designed for pavement,walkway use and are more suitable if the ground is slightly uneven. They are not suitable for gradients greater than 10 degrees. None of our scooters are designed to be driven in an off road enviroment such as pot holed tracks or roads, gravel or sandy surfaces. This makes them unsuitable for visiting the majority of archilogical sites in Paphos. Scooters should not to be left in the direct sun for long periods of time, place in the shade and remove keys if leaving the scooter unatended. Don’t drive the Scooter in heavy rain or through deep puddles. Please remember as the hiree and for the duration of the rental period you are responsible at all times for the mobility scooter.
What is the top speed?
The Top Speed of all our Mobility Scooters on Hire is 4 mph (6 km/h) Class 2. 8 mph Class 3.The speed is adjustable by turning a control knob in the centre of the tiller head. Turn from tortoise (slow) to the hare (maximum speed).
We suggest you start at a slow speed until you are accustomed with the characteristics of the Scooter.
Do the Scooters have lights and a horn?
Most of our scooters will have at least front lights,horn and reversing warning tone.Our Shop Rider Lyon and Drive Envoy 6 & 8 Mobility Scooter come complete with; directional indicators, hazard lights, front and rear headlights, reversing warning tone and horn.
What is the sort of distance can i expect on a full charge?
We would expect that you can travel up to 15 to 18 miles with our Pride Elite Traveller Mobility Scooter, 25 to 30 miles with our Envoy 4/6 and 8,The Shoprider Lyon Mobility Scooter 20 to 25 miles on a fully charged battery. This will of course vary depending on the weight of the user and the terrain, ie any gradients encountered.
How long will my Scooter last before i need to charge the batteries?
We recommend you charge the batteries each night, even though your battery indicator will probably stay in the green a lot longer! A green light will appear on the charger when the batteries have a full charge. Each electric scooter model and rider are different. A representative can give you an estimate when you confirm your reservation.
How long does it take to re charge the batteries from fully discharged?
From fully discharged they would typically take approximatley 8 hours to fully recharge
Will the portable scooter fit into the boot of a family car?
Yes, the Portable Pride Traveller Elite Mobility Scooters we Hire can be separated into five parts, the front frame, rear frame, batteries, basket and the seat. This allows the Scooter to be transported in the back of a small family car with the split rear seat folded down. We will supply you with a User Guide which shows you how easy this can be done. It takes typically five minutes to either disassemble or assemble. Our represenative will also demonstrate this on delivery.
Can i leave the portable scooter in the boot of the car?
The simplest answer is No. As you will be aware the summer outside temperatures here in Cyprus can exceed 40 degrees with the interior of cars reaching temperatures in excees of 100 degrees, which will with out doubt damage the batteries and the micro processors now contained within todays modern scooters. When not in transit scooters are to be removed from the car and stored out of the direct sun and in a secure place with keys removed. Please remember these scooters are designed for flat surfaces such as pavements, walkways, shopping malls, hotels and not for road use except when crossing the road at designated or approved crossings. Do not attempt to climb kerbs always use ramps or drop kerbs. Never exceed gradients for which the scooter is not designed.
As the hiree it is your responsibility to return the scooter in the condition you received it minus normal wear and tear. If the scooter is damaged due to the hirees neglect or for not following our conditions of use the hiree agrees to pay for any damage.